Safe Harbor Privacy Statement
On October 6, 2015, the European Court of Justice has invalidated the EU-US Safe Harbor Framework. Consequently, this Framework does not provide a valid legal basis for transfers of personal data from Europe to the US. We continue to comply with the previous Safe Harbor principles and rely on other legal mechanisms for data transfers such as the Standard Contractual Clauses.
Keeping the personal information we collect about you secure is one of our most important responsibilities. We value your trust and handle personal information with care. Our employees access information about you when needed to complete your product purchase, maintain your service or warranty agreements and otherwise meet your needs. We may also access information about you when considering a request from you for additional services, honoring our agreement with you or when responding to requests as required by law. We safeguard information according to established security standards and procedures, and we continually assess new technology for protecting information. Our employees are trained to understand and comply with these information principles. Technicolor uses reasonable administrative, physical and managerial measures to safeguard your personal information against loss, theft and unauthorized access, use and modification. We collect personally identifiable information from you, for example, when you register on one of our websites, complete a survey, or when you request information from one of our family of companies. The personal information we collect includes, for example, name, address, preferences, email addresses, click stream and navigation data.
Please be sure that all information we collect is collected for a specific purpose and is necessary for this purpose and will not be used subsequently for another purpose.
Keeping personal information accurate and up-to-date is very important. Our customer service personnel are available to review the information we hold about you and to use them in conformity with Computer Technology and Personal Data Protection Laws, such as your warranties and service contracts, so that together we can confirm their accuracy. If you ever find that information about you is incomplete, inaccurate or not current, we want to correct it. In compliance with local Computer Technology and Personal Data Protection applicable Laws, we also stay at your disposal in order to access, rectify or request deletion of any data you provided us Please contact us at EU_privacy@technicolor.com
We bring you value and benefits, while honoring your preferences When we accept your personal information we use it to provide you goods and services and to provide you quality customer services. How--and why--information is shared
Your information is collected and stored for a limited duration necessary for the purpose of the processing. We limit who receives information and what type of information is shared. We share information with the goal of bringing you information, products and more choices. Sharing information within Technicolor. To offer you a full suite of Technicolor services, the personal information we have about you may be shared among the family of Technicolor companies as permitted by law and our agreement with you. Sharing information with companies that work for us. To handle the support, or to assist us in offering you goods and services and our agreement with you, we may occasionally share information with companies that work for us, such as companies specialized in maintenance services or that process your order or record your warranty information. Sharing information with companies that bring you value. With your consent expressly and freely given, personal information excluding credit card information may be shared with other reputable organizations whose products and services you may find beneficial. Sharing information with others. We may provide your information as required by law or legal process; to protect and defend the rights of Technicolor and under circumstances we believe reasonably necessary to protect the personal safety of users, Technicolor, this site, or the public. If you do not want Technicolor to make commercial use of these data, please send us an email to EU_privacy@techncicolor.com
Transferring your personal information outside the European Economic Area We may need, as part of the services offered to you though our website, to communicate your details outside the European Economic Area (“EEA”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EEA or one of our service providers is located in a country outside of the EEA. As we are part of an international group of companies we may also need to share information between our group companies which are located in countries worldwide, where applicable. These countries may not have similar data protection laws to the EEA. If we do transfer your information outside of the EEA in this way, please be sure that we will sign EC Standard Contractual Clauses with our providers, and we want to inform you that we have already put in place an intragroup agreement (based on the EC Standard Contractual Clauses controller to controller, written by the European Commission) between all our companies to ensure an adequate level of protection. In addition, if you use our services while you are outside the EEA, your information may be transferred outside the EEA in order to provide you with those services. Offering you choices You will be offered an opportunity to express your preference regarding the use and dissemination of information about you. That opportunity may be made available at the time you register on our web site or when you fill in a form. You may always call our customer service units or contact us using the information listed below to share your preferences with us. While the specific preferences offered may vary from region to region across the world due to local law and/or practice, it is Technicolor's goal to listen and honor our customers' preferences. Your continued trust and confidence depends upon it.
Technicolor websites may contain links to other sites; however, we are not responsible for the content or the privacy practices employed by the other sites. We encourage you to read these other privacy statements. This policy only applies to our website. If you leave our website via a link or otherwise, you will be subject to the policy of that website provider. We have no control over that policy or the terms of the website and you should check their policy before continuing to access the website.
The use of the website will be deemed to have been used on a child’s behalf by their parent or legal guardian. Technicolor does not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal information on a child under the age of 13, we will delete the data from our systems. As legal guardians, parents are recommended to supervise the online activity of their children and determine which sites are appropriate.
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual and we will not collect personal information in this way. We may obtain information about your general Internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our Site and to deliver a better and more personalised service. They enable us: